Thank you for choosing Jetkite. This Privacy Policy explains how JETKITE YAZILIM SANAYI VE TICARET A.S. ("Jetkite", "we", "us", "our") collects, uses, shares, and protects information about you when you use our mobile applications (collectively, the "Service").
We are committed to protecting your privacy. By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. This Privacy Policy should be read in conjunction with our Terms of Use.
2. Information We Collect
We collect information in a few different ways to provide and improve our Service to you.
2.1. Information You Provide Directly
Account Information: When you register for an account, we collect information such as your name, email address, and password (which is hashed).
User Content: We collect the information and content you create, upload, or post to the Service. This includes your preferences, settings, and any text, images, or prompts you enter into our features, including the Artificial Intelligence (AI) Features.
Communications: If you contact us for support, we may receive your name, email address, the contents of your message, and any attachments.
2.2. Information We Collect Automatically
Usage & Log Data: We automatically collect information about your interactions with our Service. This may include your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, access times, and other diagnostic data.
Cookies and Tracking Technologies: We use cookies, pixels, and similar tracking technologies to recognize your device, store preferences, analyze traffic, and measure the effectiveness of our content and ads. We may allow third parties (like Google Analytics or Facebook SDK) to use these technologies.
Advertising Data: When ads are shown in our apps, advertising partners may receive
device identifiers (such as GAID or IDFA), IP address, coarse location, app activity,
and information about your interactions with ads. No content you create in our apps
(such as chat messages, homework uploads, or images) is shared with advertising partners.
2.3. Information From Third Parties
Third-Party Authentication: If you log in using a third-party service (like Google, Apple, or Facebook), we will receive personal information from that service, such as your name and email address, as permitted by your privacy settings on that service.
Payment Information: All in-app purchases are processed by the respective mobile platform's billing library (Google Play Billing or Apple's In-App Purchase system). We do not collect, store, or have access to your credit card details. We only receive purchase confirmations, subscription status, and transaction history from these platforms to provide you with the services or features you have purchased.
2.4. Information We Do Not Collect
We do not knowingly collect sensitive personal data (like health data or government IDs) unless required for a lawful purpose and with your consent. We advise you not to submit such information through our Service.
We do not share any user-generated content (such as text, images, homework, prompts, or audio) with advertising partners.
Ads are delivered only using technical data such as identifiers and device information.
3. How We Use Your Information
We use the information we collect for various purposes:
To provide, operate, and maintain our Service.
To process transactions, manage subscriptions, and send confirmations.
To improve and personalize the Service and develop new features.
To communicate with you, send security alerts, and provide customer support.
To ensure security, prevent fraud, and protect our legal rights.
To comply with legal obligations.
3.1. Legal Basis for Processing (KVKK)
We process your personal data under one or more of the following legal bases, as permitted by the Law on the Protection of Personal Data No. 6698 (KVKK):
Performance of a Contract: To deliver the services you have requested, such as creating and maintaining your account.
Legitimate Interests: To operate, improve, and secure our Service, provided such interests are not overridden by your rights.
Legal Obligation: To comply with our legal duties, such as for accounting and tax.
Consent: For specific purposes where we explicitly ask for your consent, such as for non-essential cookies or certain marketing communications.
4. How We Share Your Information
We do not sell your personal information. We may share your information in these limited circumstances:
With Service Providers: With third-party vendors who help us operate our Service, including:
Backend and Hosting: Google Firebase
AI Features: Google (Gemini API) and other AI providers.
Analytics: Google Analytics, Facebook SDK, Microsoft Clarity.
With Advertising Partners:
We may share device identifiers, IP address, coarse location data, and app usage information with third-party advertising partners to deliver ads, measure performance, and prevent fraud.
These partners may include:
Google AdMob
Meta Audience Network
Amazon Publisher Services
Verve Group (including Smaato)
InMobi
Applovin
Moloco
Bigo Ads
BidMachine
Liftoff
Yandex Ads
MobileFuse
Pangle (by TikTok/ByteDance)
For Legal Reasons: If required by law or to protect the rights, property, or safety of Jetkite, our users, or the public.
In Case of a Business Transfer: If Jetkite is involved in a merger, acquisition, or asset sale, your information may be transferred.
With Your Consent: For any other purpose with your explicit consent.
5. Data Storage, Security, and Retention
5.1. Our Security Measures
We are committed to protecting your data. We implement technical and administrative security measures, including:
Encryption: We use TLS/SSL to encrypt all data in transit. Sensitive data is also encrypted at rest.
Access Controls: System access is limited to authorized personnel on a strict least-privilege basis.
Secure Infrastructure: Our services are hosted on secure, certified cloud infrastructure.
Regular Audits: We conduct periodic security reviews and vulnerability assessments.
However, no electronic transmission or storage method is 100% secure, and we cannot guarantee its absolute security.
5.2. Data Retention Period
We retain your personal information only for as long as necessary for the purposes set out in this policy, or as required by law (e.g., for tax or legal compliance).
If your account remains inactive for twenty-four (24) months, we may anonymize or permanently delete your personal data after attempting to notify you.
6. Your Data Rights and Choices (KVKK)
Under Turkish Law No. 6698 on the Protection of Personal Data (KVKK), you have the following rights:
Right to Learn Whether Data Is Processed: To ask if your data is being processed.
Right to Request Information: To request details about any processing.
Right to Access: To request a copy of your personal data.
Right to Rectification: To request correction of inaccurate or incomplete data.
Right to Erasure: To request deletion of your personal data if the legal grounds for processing no longer exist.
Right to Object to Certain Processing: To object to processing, especially for marketing.
Right to Data Portability: To request your data in a machine-readable format.
Right to Lodge a Complaint: To file a complaint with the Turkish Personal Data Protection Authority (KVKK Kurumu).
You may request the deletion of your account and personal data at any time.
Contact us at support@jetkite.com with the subject line "Data Deletion Request".
Provide your full name and the email address associated with your account so we can verify your identity.
We will process your request and confirm the deletion of your data within 30 days.
8. Opt-Out Instructions
You can opt out of data collection and advertising as follows:
Google: Visit the Google Ads Settings page to opt out of personalized ads.
Facebook: Visit Facebook's ad preferences page to manage your ad settings.
Apple: On your iOS device, go to Settings > Privacy & Security > Apple Advertising and toggle off "Personalized Ads."
App Tracking: On your iOS device, go to Settings > Privacy & Security > Tracking and toggle off "Allow Apps to Request to Track" for our app.
Push Notifications: You can opt-out of push notifications at any time by changing the settings on your device.
9. Notice to European Union Residents (GDPR)
If you are in the European Economic Area (EEA), you have rights under the GDPR. The rights listed under Section 6 are consistent with your GDPR rights. You also have the right to lodge a complaint with your local data protection supervisory authority.
9.1. Consent for Personalized Advertising (GDPR & ePrivacy)
In countries where the GDPR and ePrivacy Directive apply, we show ads only after obtaining your explicit consent.
Before any advertising-related data is collected (such as device identifiers, IP address, or ad interaction data),
we display a consent popup that complies with EU requirements. You may accept or reject personalized advertising at any time.
Your choices are honored and passed to our advertising partners through standardized consent signals (such as IAB Transparency & Consent Framework signals).
If you decline personalized ads, only non-personalized advertising will be shown.
10. Notice to California Residents (CCPA)
If you are a California resident, you have rights under the CCPA, including the right to know what personal information is collected and to request its deletion. Jetkite does not "sell" your personal information as that term is defined under the CCPA.
11. Privacy Considerations for AI Features
Our Service integrates generative AI from third parties like Google (Gemini API). Please note:
Data Submitted to AI Providers: Prompts you enter are transmitted to and processed by our AI partners according to their own privacy policies.
Do Not Submit Sensitive Information: You should not enter personal, confidential, or sensitive data when using AI Features.
Third-Party Policies Apply: Your use of AI is also governed by the provider’s terms. For Gemini, see Google’s Gemini Apps Privacy Hub.
By using our AI Features, you acknowledge these terms.
12. Children's Privacy
Our Service is not intended for children under the age of 18, and we do not knowingly collect their data. If you are a parent or guardian and believe your child has provided us with information, please contact us immediately to have it removed.
13. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your jurisdiction where data protection laws may differ. If you are located outside Turkey, please note that we transfer the data to Turkey and our service providers' locations (e.g., Google's servers in the United States) and process it there.
14. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the Republic of Türkiye. Any disputes shall be subject to the exclusive jurisdiction of the Ankara Central (Sıhhiye) Courts and Execution Offices.
15. Changes to This Privacy Policy
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We may also notify you via email or an in-app notice.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Data Controller: JETKITE YAZILIM SANAYI VE TICARET A.S. Address: Mustafa Kemal Mah. Dumlupinar Bulv. No:266A/18, Çankaya, 06530, Ankara, Türkiye Support Email:support@jetkite.com Ankara Chamber of Commerce Registration No: 463351 VAT No: 4842239716