Privacy Policy

Last updated: May 19, 2024

Introduction

Thank you for choosing Jetkite ("we", "us", "our"). We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our mobile applications available on iOS and Android platforms (the "JETKITE YAZILIM SANAYI VE TICARET ANONIM SIRKETI").

Information We Collect

We collect several types of information to provide and improve our services to you.

1. Personal Information

Identity Data: Includes your first name, last name, username, or similar identifier.
Contact Data: Includes your email address, phone number, and other contact details.
Profile Data: Includes your username and password, preferences, feedback, and survey responses.
Financial Data: Includes payment card details (if applicable).

2. Usage Data

Log Data: We collect log information about your use of the app, such as the type of device you use, access times, pages viewed, your IP address, and the page you visited before navigating to our app.
Analytics Data: We use analytics tools to understand how users engage with the app.

3. Device Information

Technical Data: Includes information about your device, such as hardware model, operating system and version, unique device identifiers, mobile network information, and browser type.

4. Location Information

Precise Location Data: With your consent, we collect precise location data using GPS technology.
Approximate Location Data: We may also collect and use approximate location data.

5. Cookies and Tracking Technologies

Cookies: We use cookies to store information and track user trends.
Tracking Technologies: Includes web beacons, pixel tags, and other tracking technologies.

How We Use Your Information

We use the information we collect for various purposes, including:

1. To Provide and Maintain Our Service

To operate and maintain our app.
To process transactions and send related information, such as purchase confirmations and invoices.

2. To Improve Our Services

To understand and analyze how you use our app.
To develop new products, services, features, and functionality.

3. To Communicate With You

To send you updates, security alerts, and support messages.
To provide customer support and respond to your requests.

4. To Personalize Your Experience

To tailor our services to your preferences.
To show you content that is relevant to your interests.

5. To Process Payments

To process payments and prevent fraudulent transactions.

6. To Comply With Legal Obligations

To comply with applicable laws and regulations.

Information Sharing

We may share your information in the following situations:

1. With Service Providers

We share your information with third-party service providers who perform services on our behalf, such as hosting, data analysis, payment processing, order fulfillment, IT services, customer service, and email delivery.

2. With Third-Party Advertising Partners

We may share your information with third-party advertising partners to serve you advertisements regarding goods and services that may be of interest to you. These partners may use cookies, web beacons, and other storage technologies to collect or receive information from our app and elsewhere on the internet and use that information to provide measurement services and target ads.

3. With Analytics Platforms

We use third-party analytics platforms, such as Google Analytics and Firebase, to monitor and analyze the use of our app. These platforms collect information sent by your device or our app, including how often you use our app, the events that occur within the app, aggregated usage, performance data, and where the app was downloaded from.

4. With Your Consent

We may disclose your personal information for any other purpose with your consent.

5. For Legal Reasons

We may disclose your information if required to do so by law or in response to valid requests by public authorities.

Data Security

We use reasonable organizational, technical, and administrative measures to protect your personal information. Despite these measures, we cannot guarantee the absolute security of your information.

Your Data Protection Rights

Depending on your location, you may have the following rights:

1. Right to Access

You have the right to request copies of your personal data.

2. Right to Rectification

You have the right to request that we correct any information you believe is inaccurate.

3. Right to Erasure

You have the right to request that we erase your personal data under certain conditions.

4. Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data under certain conditions.

5. Right to Data Portability

You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

6. Right to Object

You have the right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at support@jetkite.com.

Data Deletion Instructions

If you wish to delete your personal data, please follow these steps:

Contact us at support@jetkite.com with the subject line "Data Deletion Request".
Provide us with the following information to verify your identity:
- Your full name
- Email address associated with your account
- Username (if applicable)
- Any other information necessary to identify your account
We will process your request and confirm the deletion of your data within 30 days.

Opt-Out Instructions

You can opt out of data collection and advertising from our third-party partners as follows:

1. Google

Ads Personalization: Visit the Google Ads Settings page to manage your ad settings and opt out of personalized ads.

Analytics: You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

2. Facebook

Ads Personalization: Visit Facebook's ad preferences page to manage your ad settings and opt out of personalized ads.

Privacy Settings: Adjust your privacy settings on your Facebook account settings page.

3. Apple

Ads Personalization: On your iOS device, go to Settings > Privacy > Apple Advertising and toggle off "Personalized Ads."

App Tracking: On your iOS device, go to Settings > Privacy > Tracking and toggle off "Allow Apps to Request to Track."

Children's Privacy

Our app is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under age 13 without verification of parental consent, we take steps to remove that information.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside Turkey and choose to provide information to us, please note that we transfer the data, including personal data, to Turkey and process it there.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our app, prior to the change becoming effective and update the "Last updated" date at the top of this Privacy Policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By Email: support@jetkite.com

By Postal Address:Jetkite Yazilim Sanayi ve Ticaret A.S., Konutkent Mh 3028 Cd No 6 Daire 55 06810 Cankaya, Ankara, Turkiye

Effective Date: May 19, 2024